Why isn't my deduction or benefit calculating correctly?

3 min. readlast update: 08.09.2022

There are several reasons a deduction or benefit may not calculate correctly.

  1. Is the deduction/benefit a percentage of Earnings Codes? All of the earnings codes subject to this calculation must be defined in the Percent of Earnings area on the Rates (KE0037) screen of the Deduction/Benefit Codes Entry (KE0036) screen (System Administration Menu -> Personnel Controls).
  2. Is the deduction/benefit a percentage using payroll buckets? If so are the payroll buckets on the employee payroll (KE0043) screen (Employee Maintenance (KE0001) -> Payroll button) correct? The earnings codes necessary for this calculation must be marked Add to Salary, Add to Rates, Add to Retirement as appropriate. All calculations using the payroll buckets will use the payroll cycle defined on the first active payline to de-annualize unless a months option is selected.  If the months option is selected, the service months defined on the State Specific screen is used.
  3. Is the deduction/benefit a percentage of pay?  If so is the deduction type field correct? Use the look-up option on the deduction type field on the payroll deductions/benefit screen to review. Valid options are 1 = Flat Dollar, 2 = % of Reg (as defined on Earnings Code), 3 = Do not use, 4 = Gross (all pay), 8 = % of Net pay (as defined by KEMS). Net Pay is Gross – mandatory taxes – retirement contributions. If you are using deduction type 2, the earnings codes necessary for this calculation must be marked as regular pay on the Earnings Code Maintenance (KE0038) (System Administration Menu -> Payroll Controls) screen.
  4. Was the deduction/benefit code entered on the Setup Payroll Parameters (KE0159) screen (Payroll Processing Menu)?  If this is a new deduction/benefit code and the Setup Payroll Parameters were run prior to the new deduction/benefit code setup, you will need to enter the new code manually the first time.  The code will automatically load for future payrolls if it is active in the table.
  5. Is the deduction/benefit using the service months as part of the calculation? If the service months field is blank, the deduction/benefit will not calculate. The service months field is on the State Specific (State Specific Reports) screen.
  6. Does the deduction/benefit have a remaining balance or maximum limit in place? If there is a remaining balance of $0.00 or if the maximum limit has been met, the deduction is turned off.
  7. Is the Earnings Code marked to block deductions?
  8. Does the deduction/benefit code have stop/start effective dates? You can "Zoom" (double-click or hit F9) on the "Ex" column to see the effective dates.
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